Petit Barcelona's Black Friday Sale will commence on Thursday 21st November 2024 at the following times:

QLD  |  10.00 AM 
NSW, VIC, TAS  | 11.00 AM
SA  |  10:30 AM
NT  |  9:30 AM
WA  |  8:00 AM
AUCKLAND  |  1PM

Prices will be marked down sitewide by 20%. We will also be dropping new releases on sale throughout the period and other promotional offers. Plus your chance to win a trip to Spain!!

No, prices will be marked down so you do not need a code. No other promotional codes can be used in conjunction with the Black Friday Sale.

Due to high order volumes, orders that are in stock may dispatch in up to 5 business days. You'll receive a shipping confirmation email with tracking info once your order’s on its way.

Keep in mind, shipping times may vary during this peak season due to increased holiday shipments.

Yes. All stock that is in stock and on Preorder is included in the Sale.

We are most responsive by emailing us at hola@petitbarcelona.com

If the matter is urgent please place URGENT in the subject line. We are on our emails all the time so will respond to you as soon as we can.

• No refunds are permitted on purchases made during the Black Friday Sale period.
• We will honour exchanges for another product or store credit.
• We have extended the Returns policy to 30 days over the Holiday period from the date you received the product.
• Please see our Returns and Exchanges page for instructions on how to return your items for an exchange or store credit.

Through our email hola@petitbarcelona.com

or through our Contact us page.

We are online, 24/7 however our customer service hours are weekdays, Monday - Friday from 9.30am - 5pm AEST. We try not to work on public holidays or weekends but will respond to urgent queries. 

If the matter is urgent, please write Urgent Attention PB Team with the order number in the subject line so we are able to get to your query as quickly as we can. 

No, we only have our online store now. 

No, you can find us at our online exclusively at our store www.petitbarcelona.com

You can join our exclusive waitlist to be notified when they are back in stock. Add your email and the size of the shoe you are wanting to be notified about.

An email will be sent to you immediately when that size has been restocked from which you can purchase the shoes.

This does not guarantee you a pair, merely notifies you that there has been shoes in your size restocked to the website. Sometimes there is only one of the size you are after, restocked, so it is first in best served. 

Petit Barcelona offers a range of payment methods so you can own your Petit Barcelona sandals sooner.

• Credit Cards | Visa, Mastercard & American Express
• Apple Pay
• Google Pay
• Paypal
• Afterpay
• Shop Pay

Please note we do not have a lay-by option. 

If you prefer to pay over the phone, please contact us at hola@petitbarcelona.com

Yes! You can buy an eGift Card online here

When shopping online, simply enter the eGift Card code and click ‘apply’ at the checkout.

Contact us at hola@petitbarcelona.com with the following:

1. Photo of the physical gift card

2. Order number or name of person who purchased the Gift Card for you.

We will then replace the physical card with an eGift Card to the equivalent value and timeframe to be redeemed in our online store.

Enter the promo code by copying and pasting from the email that we sent to you. Click ‘apply’ at the checkout.

Petit Barcelona is an Australian based boutique store. Your bank may charge you international rates or fees. You need to check with your bank before you finalise your purchase.

Please ensure you have the correct country and currency selected (found at the top right side of the website as a drop down menu). 

Email hola@petitbarcelona.com as soon as possible and we will try to find a solution. 

If your item/s are in stock we package them, ready for shipping almost immediately during business hours. If we are unable to cancel your order, you can return them within 30 days. 

Afterpay orders

Please note - if you make payment of your order with AfterPay and cancel your PREORDERED item before it has been shipped, you will incur a retur administration fee of 8% of the cost of your order. AfterPay charges Petit Barcelona 8% of the total order cost for each purchase and does not refund this when an order is cancelled due to change of mind. For orders not placed with AfterPay we will refund the total amount. 

Changing orders

For any changes to your order please email hola@petitbarcelona.com as soon as possible and we will try to find a solution. 

If your item/s are in stock we package them, ready for shipping almost immediately during business hours. If we are unable to cancel your order, you can return them within 30 days. 

We are currently offering the following shipping options within Australia:

1. Order value is below AUD $220

• Standard shipping - $10
• Express shipping - $15

2. Order value is above AUD $220

• Standard shipping - FREE
• Express Shipping - $10

We prepare all in-stock items as soon as possible for shipping. We only ship on business days, any orders placed before 1:30 pm (AEST) each weekday are dispatched that day, All orders placed on a Friday after 1:30pm (AEST) or over a weekend or public holiday will be shipped the following business day. 

Australia Post handle all of our shipping within Australia.

Once processed and dispatched, please allow 1 - 3 business days for transit to metropolitan areas and 4 - 6 business days for transit to rural areas.

For further information on Australia Post delivery times and delays simply click here.

Please note, during sale periods some orders take longer than usual to be picked, packed and delivered to you.

We kindly ask you to take this into consideration prior to your purchase.

We are currently offering the following shipping options outside of Australia:

Shipping to:

New Zealand

1. Order value is below NZD $220

• Standard shipping - NZD $10
• Express shipping - NZD $15

2. Order value is above NZD $220

• Standard shipping - FREE
• Express shipping - NZD $10

United States of America

1. Order value is below USD $220

• Standard shipping - USD $5
• Express shipping - USD $10

2. Order value is above USD $220

• Standard shipping - FREE
• Express shipping - USD $5

All other countries

1. Standard shipping - AUD $35

By selecting Parcel Protection your Petit Barcelona order is covered against loss, damage and/or theft. Petit Barcelona will not be liable for orders where the Parcel Shipping Protection option is disabled. If you experience any issue with your order, please contact us for a resolution at hola@petitbarcelona.com

Your items purchased from Petit Barcelona may be subject to import duties, fees and taxes in your country. These are determined once your items reach your country and are payable by you.

These charges are beyond the control of Petit Barcelona, we are not liable, nor responsible for any additional payments customs in your country require. 

Once your order is on its way you will receive a shipping notification via email. You can further track your order using the information in the email. 

Australia Post is currently asking that we wait 5-7 business days post estimated time of arrival before contacting them.

If your parcel still hasn´t arrived past this deadline, please email us at hola@petitbarcelona.com with the subject heading: LATE DELIVERY along with your order number so that we can contact the couriers for you. 

Yes. 

We can deliver to your office if there is a place our Posties can access the building. 

If your items are damaged please email us as soon as possible at hola@petitbarcelona.com. Include a description of the damage, photographs of the damage and the order number. We will be in touch within 2 business days to discuss a solution.

We accept returns or exchanges within 30 business days of purchasing on full priced items.

Black Friday Sale Terms and Conditions apply. No refunds, exchanges only for another product or store credit.

See our Returns and Exchanges page for more information.

Our shoes are lovingly made by the Torres family in their shoe studio in Ciutadella, Menorca. They have been creating shoes since 1940, when the grandfather.

Jose Torres was just 14 years old. The Torres family business have been crafting authentic, traditional and certified avarcas/menorquinas since 1952. Read more about how our shoes are made here.

Avarcas are traditionally made with a leather upper, open toe and a recycled car tyre sole. These shoes are unique to Menorca in Spain’s Balearic Islands. 

To protect their integrity, the Menorcan Government has developed the label “Avarca de Menorca”. This label ensures quality and that the avarcas are actually manufactured in Menorca. 

The Torres family, who make Petit Barcelona’s range of avarcas, are one of only 10 shoe makers whose shoes meet the standards to be awarded the label “Avarca de Menorca”.  Torres supply to Petit Barcelona exclusively. 

Petit Barcelona do not mass produce shoes. We make our collection in small batches, slowly. 

Our leathers are 100% Spanish premium leather, some vintage, some new, coloured using vegetable dyes. Our avarcas are originals, so their soles are made from partially recycled car tyres.

Leather Working Group

This season where we have new leathers, we source them from the Leather Working Group. A global group that sources leathers from tanneries that must adhere to a strict protocol – focusing on energy and water usage, waste management and the control of harmful chemicals.

Zero Wastage Vintage

We have introduced a collection of Vintage leather and fabric shoes which we have taken from our shoemakers studio. These leathers have been given a new life, minimising wastage. Some of these leathers are up to 60 years old having been used by the Torres family to produce shoes for Luxury brands in Paris, New York and London since the 40's. 

Packaging

Where we can, we use packaging that is recycled, biodegradable and can be recycled and/or is sustainable.

Petit Barcelona use premium Spanish leathers that become softer and more comfortable with wear.

Our colour range does change from time to time, depending on the season, special collection or limited edition drops. 

To ensure you don’t miss your favourite colour join our mailing list here.

Our shoes are European sizes in centimetres. Please refer to our Size Guide here If you require further information please contact our team at hola@petitbarcelona.com

If you are between two sizes we recommend you size down in the standard range of avarcas. Please consult our product pages if you are unsure, or email us for a chat!

Petit Barcelona’s range of authentic avarcas are the most comfortable shoe you will wear. We recommend a firm fit across your toes as the leather will soften shortly after wearing them. 

Yes! We launched a new Wide Fit Collection in January 2022 to cater for women with a slighter than standard width. Read our Fit Guide here to get to know which shoe style is best for you. Shop the collection here.

Are your shoes good for bunions?

Our soft suede leather and box calf leather mould to the shape of your foot giving you a comfortable fit. 

Each of our different leathers require different care. 

General shoe care includes

• Spraying your shoes (up to 3 times) with a high quality protective leather spray such as the one we sell here
• Keep your shoes out of direct sunlight in their Petit Barcelona calico bag to avoid the leather from quickly fading.
• If you have a scuff mark, gently use an eraser to remove the mark.
• Brush all loose dirt from the shoes with a soft brush.
• Spot clean with wipe or soft damp towel.
• Dry in a place out of direct sunlight.